FAQ: Web View

What are the advantages of web and data collaboration?
Collaborating on documents online can save your computer both time and money. You no longer need to rack up postage costs mailing documents back and forth and you can discuss changes with participants at any time from anywhere.

What is web conferencing?
Outward Communicatoins’ WebView allows participants to simultaneously view, comment, and edit documents and presentations online. WebView is ideal for long-distance customer service training, sales and marketing presentations, and collaboration on documents.

What is WebStream?
WebStream is an online audio streaming application that can be used for standard conference calls, high-profile events, distance learning classes, seminars, interviews, and much more. WebStream lets you reach thousands of listeners at once for less than the cost of a standard conference call. WebStream is 'listen-only' and reduces the risk of unscheduled interruptions and other distractions.

Can you train me to use WebView?
Yes! Outward gives customers a detailed Quick Reference Guide that provides easy to follow, step-by-step visual instructions on using WebView and its features. Call us: 800-394-1363.

Do I need any special software to use these services?
The hosts and participants should download the WebView software before the start of their first collaboration session. Aside from the WebView software, your participants should have an Internet-accessible computer, a browser, and a telephone.

How many people can collaborate at once?
WebView supports hundreds of people collaborating simultaneously.

Will WebView work through a firewall?
WebView is firewall friendly.

Does everyone work on the document at once?
No! To maintain an ordered collaboration session, only one person may actually work on a document at any given time. The host of the meeting has complete control over who can contribute.

Which applications can I share?
You may share any application you have installed on your computer ay anytime during the meeting.

Is there a quick way for me to solicit feedback from other participants?
Yes! WebView comes with an optional hand raisning button that allows participants to vote on proposed changes or other important matters that arise during your meeting. You can also utilize WebView's chat feature or simply ask for feedback over your teleconferencing link.

Is operator assistance available?
Yes! You can always reach an Outward Communications’ operator by dialing *0. For technical questions, you can request live help from within the WebView program.

Can other collaborators download the finished product?
WebView collaborators can download, upload, and transfer files with ease, without leaving the online session.

Can I brand the presentation with my company's look and feel?
WebView can easily be modified to reflect your company's unique branding.

Does WebView support video conferencing?
Yes! All you need is a webcam video

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